SALES MYSTERY SHOPPING

To identify the points of improvement in your sales system, what better way than to place yourself on the consumer’s side.

You want to check the positioning of your products, the way salespeople recommend your brand, audit your distribution network… To help you, we offer mystery shopping. Following a predefined set of specifications, our teams follow the entire customer journey and record all the interactions they have with your brand. Our knowledge of the field and of the markets allows us to have a precise analysis of the elements that are brought back to us, thus allowing us to define with you all the operational actions to be implemented to improve your sales system towards excellence.